Privacy

Privacy policy

What we collect, why we collect it, and what we never do with it — in plain English.

In short: we collect only what we need to take your order, deliver it and answer your questions. We never sell your personal information, and we do not store full card numbers.

How we handle your dataWe collect your contact, delivery and order details and your IP address; we use them to process orders, deliver, answer enquiries and send opt-in updates; we never sell your data.YOUR DATA IN PLAIN ENGLISHWHAT WE COLLECTName and contact detailsDelivery addressOrder and payment detailsYour IP addressand browserWHAT WE USE IT FORProcessing your orderArranging deliveryAnswering your enquiryEmail updates, only ifyou opt inWHAT WE NEVER DOSell your personalinformationStore full card numbersShare data beyond fulfillingyour order

This summary reflects the detail set out below. Where the two differ, the detail applies.

Who we are

West Coast Chev Parts, 72 Berkley Rd, Marangaroo WA 6064, Western Australia. Our website is westcoastchev.com.au. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Questions about this policy can go to [email protected], 0419 964 036 or our contact form.

What we collect

  • When you order or enquire: your name, email address, phone number, delivery address and order details.
  • When you visit: your IP address, browser and device information, and the pages you view.
  • When you create an account: your login details and order history.

Why we collect it

  • To process your order, take payment and arrange delivery
  • To answer your enquiry or parts request
  • To handle returns, refunds and warranty claims
  • To keep the website secure and working properly
  • To send you updates, but only if you ask us to

Who we share it with

Only the people needed to complete your order: our payment provider, freight and courier companies, and the services that host and run this website. We do not sell your personal information, and we do not share it for anyone else’s marketing.

Overseas disclosure

When we source a part from the USA for you, we may pass the details needed to fill the order (such as your name and the delivery address for direct shipments) to the overseas supplier or freight company involved. Some of the services that run this website also store data on servers outside Australia. We only share what the task needs.

Payments

Card payments are processed by our payment provider over an encrypted connection. We do not store full card numbers on our website.

Cookies

Cookies are small files your browser stores. We use them to keep your cart and login working, remember your preferences, and understand how the site is used. You can set your browser to refuse cookies, but some parts of the site may stop working properly.

How long we keep it

We keep order and tax records for as long as Australian law requires. Enquiries and marketing contacts are kept until they are no longer needed or you ask us to remove them.

Your choices

  • Ask us what personal information we hold about you
  • Ask us to correct anything that is wrong
  • Ask us to delete what we are not required to keep
  • Unsubscribe from marketing email at any time

Security

We take reasonable precautions to keep your information safe, and the site runs over an encrypted connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Complaints

If you think we have mishandled your personal information, email [email protected] or call 0419 964 036 and we will look into it and reply. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

If we change this policy we will update this page. Last updated October 2026.

Need a hand?

Send us your make, model, year and VIN and we’ll identify the right part.

Privacy questions

Still not sure? Call us and you’ll talk to someone who knows the parts.

Your name, contact details, delivery address and order details when you buy or enquire, and your IP address and browser information when you visit the site.

No. We never sell your personal information.

No. Card payments are handled by our payment provider. We do not store full card numbers on our website.

Only if you opt in. You can unsubscribe at any time using the link in any marketing email.

Email [email protected] or call 0419 964 036 and ask. We will tell you what we hold, correct anything that is wrong, and delete what we are not required to keep.

Only when a part is sourced from the USA and the supplier or freight company needs your name or delivery address to fill the order, and only what that task needs.

Yes. Cookies keep your cart and login working, remember your preferences and help us see how the site is used. You can refuse cookies in your browser, but parts of the site may stop working properly.